All features › Shift instructions

Every shift walks in the door with the family’s checklist already attached.

Most households run on a laminated sheet from March and a group text nobody rereads. Here, the family writes the instructions once, and every shift on the schedule arrives with its own copy — checked off as it happens, timestamped, visible from anywhere. The app directs the shift, so a fill-in caregiver can walk in cold and know exactly what this house expects.

Written once, per kind of shift.

The family writes an instruction template for each shift type. The day shift and the evening shift are different jobs — breakfast and a walk aren’t the same list as dinner, the door locks, and the lights — so each gets its own template.

One honest boundary: medication doesn’t belong on this list. Doses are handled — and recorded — by the automatic pill dispenser, which knows whether the pills were actually picked up. Instructions cover everything else the household needs done.

Today’s shift gets today’s list.

Shifts are generated on the schedule about two weeks ahead, and every one of them is issued its own timestamped checklist from the template. The caregiver walking in this afternoon sees this afternoon’s list — not a general document, not a laminated sheet from March.

That’s what makes a fill-in workable. Someone who has never set foot in the house opens the app, sees the shift they’re covering, and reads exactly what this household expects of the next few hours. No orientation phone call, no guessing.

Checked off as it happens, visible from three states away.

Caregivers check items off as they go. The family can see what was done, on which shift, by whom — without calling to ask, and without anyone having to remember to report back.

This rides on the shift system: caregivers check in and out, so presence reads like a timesheet, and the instructions, the presence, and the record of the shift all live in one place. It’s the difference between hoping the evening went fine and being able to look. That’s also what keeps a household calm — and it’s a big part of what keeps good caregivers from churning: clear expectations, written down, the same for everyone.

Change the instructions without rewriting history.

When the family updates a template, future shifts pick up the new list. Shifts that were already generated keep the checklist they were issued with.

That’s deliberate. The record of a shift should show what was actually asked of the caregiver at the time — not what the template says today. Nobody gets judged against instructions they never saw.

What it’s not.

It’s not a care agency. We don’t find, vet, or employ caregivers. You bring your own people — this organizes them, so the ones you trust can do their best work.

It’s not payroll software. Check-in and check-out read like a timesheet, but they exist for the family’s peace of mind — knowing someone was there. Pay your caregivers however you already do.

It doesn’t replace training or judgment. A checklist tells a caregiver what this house expects. It doesn’t teach them how to care for a person, and it isn’t a substitute for knowing when something’s wrong.

Common questions.

Can different shifts have different instructions?

Yes. The family writes an instruction template per shift type, so a day shift and an evening shift can each have their own list. Every shift generated from that template carries the right checklist for that kind of shift.

What does a new or fill-in caregiver see?

When a caregiver checks in, the shift they’re working already has its own checklist attached — generated from the family’s template for that shift type. A fill-in caregiver can walk in cold and know what this household expects, without a phone call or a laminated sheet.

What happens when the family updates the instructions?

Updating the template changes future shifts. Shifts that were already generated keep the checklist they were issued with, so the record honestly shows what was asked of the caregiver at the time — not what the template says today.

How does the family know what actually got done?

Caregivers check items off as they go, and each shift’s checklist is timestamped. The family can see what was done on which shift and by whom, alongside the check-in and check-out record for that same shift.

Related features.

Want to see it on a real household? We’ll walk you through a live dashboard and the hardware, honestly — including the parts we haven’t built yet.

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